FAQ

Orders placed with Online Anabolic are typically processed and shipped within 1-2 business days. Delivery within the U.S. usually takes 3-7 business days, depending on your location. Once your order is shipped, tracking details will be provided to keep you informed of its status.

Once your order is shipped, we will send you a tracking number via the email address used during checkout. You can use this tracking number to track your order on our website or the courier’s tracking platform. If you don’t receive your tracking number within 48 hours, please reach out to us, and we’ll send it manually.

Since we only ship within the USA, customs and import charges do not apply. All orders are processed and shipped domestically, ensuring a seamless experience for our U.S.-based customers.

At this time, we only ship to the USA. We do not offer international shipping. All orders are processed and shipped from within the United States, ensuring fast delivery to U.S. addresses.

All of our packages are shipped discreetly, with no identifiable markings on the exterior. We prioritize your privacy, and all products are securely packed to maintain confidentiality during transit.

We offer a 10% discount on orders between $1,000 and $1,100. This discount will be refunded to you upon payment completion. For larger orders or custom discount inquiries, please contact us for more information.

Yes, all our products are 100% legitimate, sourced from reputable manufacturers. We ensure quality by rigorously testing every product, offering only authentic items for our customers.

If your order arrives damaged or defective, please contact us as soon as possible with photos of the issue and your order number. We will work quickly to resolve the issue, whether by sending a replacement or issuing a refund.

Orders can be canceled within a short window after they’ve been placed. If you need to cancel your order, please contact us immediately, and we will check if it is possible to stop the shipment before it is dispatched.

To return an item, please contact us directly to initiate the return process. We will provide you with the return address and instructions. Please make sure the item is unopened, unused, and in its original packaging. Return shipping costs are the responsibility of the customer unless the return is due to our error.

As we only ship within the USA, our returns policy applies exclusively to U.S.-based customers. If you need to return a product, please reach out to us for return instructions. All returns must be unopened, unused, and in original condition.

Since we only ship within the USA, customs and import charges do not apply. All orders are processed and shipped domestically, ensuring a seamless experience for our U.S.-based customers.

Delivery charges are non-refundable unless the return is due to an error on our part. In such cases, we will refund both the product and delivery charges. If you return the product for any other reason, only the product cost will be refunded.

In the rare case that your parcel is lost in transit, please contact us immediately. We will verify the situation and send a replacement order free of charge.

We accept major payment methods like Visa, MasterCard, and PayPal. These payment options offer secure, reliable transactions, and also allow for dispute resolution if any issues arise.

We partner with trusted carriers like UPS, FedEx, and USPS to ensure fast and secure delivery within the U.S. Your tracking number will provide detailed information on which carrier is handling your order.

Once your order is placed, we process it quickly. If you need to change your shipping address, please contact us immediately, and we will do our best to accommodate the change before your order is dispatched.

Yes, we offer expedited shipping options for faster delivery. These options will be available at checkout, allowing you to select a shipping method that suits your timeline.